Terms of service

Terms of Service

By accessing and placing an order with Coconut Kong, you confirm that you are in agreement with and bound by these terms. These terms apply to all visitors, users, and customers of coconut-kong.com.

Your Order

By placing an order, you confirm that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or suspected fraudulent activity. You will receive an email confirmation once your order has been placed.

Pricing & Payment

All prices are listed in GBP (£) and include VAT where applicable. [⚠️ Confirm whether your prices include VAT.] We accept payment via the methods available at checkout. Payment must be received in full before your order is dispatched.

Shipping & Returns

Please refer to our [Shipping Policy] and [Refund & Returns Policy] for full details on delivery and returns.

Intellectual Property

All content on coconut-kong.com — including images, graphics, logos, and text — is the property of Coconut Kong and may not be reproduced or used without prior written permission.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We reserve the right to update these terms at any time. Changes will be posted on this page and take effect immediately upon publication.OVERVIEW
Welcome to Coconut Kong! The terms "we", "us" and "our" refer to Coconut Kong. Coconut Kong operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Coconut Kong is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.